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Construction Warranty

  1. A one-year replacement warranty will be extended for all plant material supplied and installed by Benchmark Landscape and Design. It is the homeowners /clients responsibility to ensure proper watering and maintenance techniques of all plant material after installation, and during the warranty period. In the event of plant replacement needed and due to the nature of live material all efforts will be made to replace said plant material with alike or exact product type by a Benchmark Landscape and Design representative.
  2. A three (3) year warranty exists on all workmanship performed by Benchmark Landscape and Design provided proper maintenance procedures are practiced.
  3. Benchmark Landscape and Design is not responsible for any damages from natural stone material changes such as staining discolouring, efflorescence, cracking, chipping, changes in shape that may occur on wood, precast concrete, asphalt, natural stone, concrete pavers or brick after installation. Benchmark Landscape and Design is also not responsible for damages caused by de-icing salts or any other products applied to natural stone or concrete products.
  4. Owner/client agrees to allow Benchmark Landscape and Design to captures before, during, and after photos for the use of documentation and promotion.
  5. Although Benchmark Landscape and Design will undertake to avoid all unnecessary delays with respect to landscape construction, the owner/client hereby acknowledges that Benchmark Landscape and Design is not responsible for circumstances beyond our control including adverse weather, availability or late delivery of materials, strikes, or failure of other sub contractors of the owner/client to complete other necessary prerequisite work prior to project start.
  6. Benchmark Landscape and Design is not responsible for any and all unforeseen costs that may occur during the landscape construction process. This includes excavation of hidden rocks, tree trunks, foundations, wells, septic tanks and fields or vandalism. These items will be considered extras to the contract and will be brought to the owners/clients attention immediately.
  7. Benchmark Landscape and Design is responsible for contacting all local public utility companies with respect to (Telephone, Cable, Gas, Hydro, Etc.) Any property line demarcation (through registered survey plan or companies) and private utilities including septic and well systems shall be the sole responsibility of the owner/client to identify. Benchmark Landscape and Design is not responsible for any claims for damages caused to private utilities and work relating to property line locations.
  8. The owner/client acknowledges that there may be a slight variation in color between the color samples shown and the actual color of the material installed due to manufacturing times or natural processes. If the contracted material pattern, color, or sizing changes at the request of client and requires re-ordering or return of material, there will be a restocking charge equal to 30% of the material value.
  9. Benchmark Landscape and Design is not responsible for damage to existing automatic irrigation systems or lighting systems. Any alterations or upgrades required to accommodate new landscape installation is the responsibility of the owner/client unless contracted in scope of work through Benchmark Landscape and Design for completion.
  10. Benchmark Landscape and Design carries insurance for public liability and property damage along with coverage for all employees through the Workers Compensation Insurance Board.
  11. Benchmark Landscape and Design shall be entitled to compensation for services performed and material purchased up to point of notification if owner/client chooses to terminate contract or abandon project at any state of completion over the duration of contracted work.
  12. It is the owner/client sole responsibility to obtain all necessary work permits with proper documentation required with respect to landscape construction at their own expense prior to the commencement of any work. If Benchmark Landscape and Design is contracted to provide working drawings or consult for any required permit documentation then the time will be billed at an hourly rate of $75.00 per hour plus the actual permit fee. Property owner is responsible to mark property lines prior to construction.
  13. All electrical work, 120Volt (exterior GFI plugs, switches, junction box, ceiling fans...etc) will need an electrical inspection from the Electrical Safety Authority. A minimum fee of $240.00 will be applied
  14. Warranty work will not be completed until all contract payments are paid in full.
  15. Any deviation from the payment plan could result in Benchmark Landscape and Design halting the work till payments are up to date.
  16. Client is responsible for maintaining a watering schedule for newly installed sod. Benchmark Landscape and Design does not replace or warranty sod after its installation and first heavy watering after install (performed by Benchmark Landscape and Design).